Help Center
How can we help?
Answers to the questions we hear most. Can’t find yours? Contact us.
Getting started
How do I create an account?
Download ExpertNest from the App Store (Android is coming soon), or head to the sign-in page. Enter your email and we’ll send you a one-time code; type it in and you’re in. No password to create, and if you’re new, that same code sets up your account. You can also continue with Google. No credit card is required.
Do I need coding experience?
No. The AI Career Launchpad is designed for complete beginners. Every concept is explained without jargon, and none of the modules require you to write code.
Is there an Android app?
Not yet. ExpertNest is on iPhone today, and the Android app is coming soon.
How much does it cost?
The AI Career Launchpad is free. If we introduce paid courses or features in the future, pricing will always be shown clearly before you commit to anything.
Courses & progress
How does the AI Career Launchpad work?
It's a structured course of 8 modules that takes you from zero AI knowledge to job-ready: fundamentals, prompt engineering, data annotation, AI safety, evaluation, and job placement prep. Lessons include audio narration and hands-on exercises.
Can I learn at my own pace?
Yes. Your progress is saved automatically as you complete lessons, so you can stop anytime and pick up exactly where you left off, on any device.
Do lessons have audio?
Yes. Lessons come with synced audio narration, so you can listen and read along, or just listen on the go.
Certificates & careers
How do I earn a certificate?
Complete all required modules and pass the assessments. Your certificate is then available to download and share on LinkedIn or with employers.
How is my certificate verified?
Every certificate has a credential ID and a public verify link, so anyone can check that it was issued by ExpertNest after you completed every module and assessment. See an example. It confirms your course record; it isn’t an identity check.
Does the certificate guarantee a job?
No. It certifies that you completed our curriculum. Career outcomes depend on your experience, commitment, and effort. What the course does is prepare you with real, in-demand skills and a portfolio for roles like AI data trainer, evaluator, and prompt engineer.
What jobs can this lead to?
The course maps to seven career paths hiring right now: Prompt Engineer, AI Trainer & Evaluator, AI Product Manager, Automation Specialist, AI Content Strategist, Data Labeling Specialist and AI Support Specialist, typically paying $20–$75/hr for remote work (AI Product Manager roles start around $110k/yr).
Account
I can’t sign in.
You don’t need a password: on the sign-in page, enter your email and use the one-time code we send you. Codes expire after 10 minutes, so request a new one if yours has. If you set a password on an older account and want to reset it, use the password reset page.
How do I delete my account?
Contact us from the email on your account and we’ll take care of it. Note that deleting your account removes your progress and certificates.
Still stuck?
Send us your question and a human will get back to you within 1–2 business days.