Help Center

How can we help?

Answers to the questions we hear most. Can’t find yours? Contact us.

Getting started

How do I create an account?
Head to the sign-up page, enter your name, email, and a password, and you’re in. It takes about 30 seconds and no credit card is required.
Do I need coding experience?
No. The AI Career Launchpad is designed for complete beginners. Every concept is explained without jargon, and none of the modules require you to write code.
How much does it cost?
The course is free to start. If we introduce paid courses or features in the future, pricing will always be shown clearly before you commit to anything.

Courses & progress

How does the AI Career Launchpad work?
It's a structured course of 8 modules that takes you from zero AI knowledge to job-ready: fundamentals, prompt engineering, data annotation, AI safety, evaluation, and job placement prep. Lessons include audio narration and hands-on exercises.
Can I learn at my own pace?
Yes. Your progress is saved automatically as you complete lessons, so you can stop anytime and pick up exactly where you left off, on any device.
Do lessons have audio?
Yes. Lessons come with synced audio narration, so you can listen and read along, or just listen on the go.

Certificates & careers

How do I earn a certificate?
Complete all required modules and pass the assessments. Your certificate is then available to download and share on LinkedIn or with employers.
Does the certificate guarantee a job?
No. It certifies that you completed our curriculum. Career outcomes depend on your experience, commitment, and effort. What the course does is prepare you with real, in-demand skills and a portfolio for roles like AI data trainer, evaluator, and prompt engineer.
What jobs can this lead to?
The course maps to seven career paths hiring right now: AI Data Trainer, AI Evaluator, Prompt Engineer, AI Safety Tester, Localization Specialist, Search Quality Rater, and more, typically paying $18–$70/hr for remote work.

Account

I forgot my password.
Use the password reset page and we’ll email you a reset link.
How do I delete my account?
Contact us from the email on your account and we’ll take care of it. Note that deleting your account removes your progress and certificates.

Still stuck?

Send us your question and a human will get back to you within 1–2 business days.